Policies

WISHGAIN LLC

KNOW YOUR CUSTOMER (KYC) POLICY

Effective Date: January 1, 2026

1. Purpose

This Know Your Customer (KYC) Policy outlines the identity verification procedures implemented by Wishgain for users who receive payouts through the platform.

The purpose of this policy is to prevent fraud, money laundering, terrorist financing, and other illegal activities while ensuring compliance with applicable financial regulations and payment provider requirements.

2. Scope

KYC verification is required only for users who receive payments through the Wishgain platform.

These users are defined as Content Creators or Gift List Owners who create gift lists and receive funds from gifts sent by other users.

Users who only send gifts or make purchases on the platform are not required to complete KYC verification, as they do not receive payouts.

3. Customer Identification

Creators who wish to receive payouts must provide accurate identification information during the verification process.

The following information may be collected:

  • Full legal name
  • Date of birth
  • Country of residence
  • Email address
  • Phone number
  • Government-issued identification document (passport, national ID, or driver's license)

Users must ensure that the information provided is accurate and up to date.

4. Identity Verification

Before enabling full payout functionality, Wishgain may verify creator identities using one or more of the following methods:

  • Government-issued ID verification
  • Selfie or facial verification
  • Email verification
  • Phone number verification (OTP)

Wishgain reserves the right to request additional documentation if required for compliance or risk assessment purposes.

5. Payout Eligibility

To receive payouts through the Wishgain platform, creators are required to complete the KYC verification process.

In some cases, creators may be allowed limited access to payout functionality while completing the identity verification process. During this period, certain restrictions, transaction limits, or monitoring measures may apply.

Full payout functionality becomes available once the verification process has been successfully completed.

Wishgain reserves the right to restrict or suspend payout access until identity verification requirements are satisfied.

6. Transaction Monitoring

Wishgain monitors platform activity to detect unusual or potentially suspicious behavior.

This monitoring may include:

  • Unusual gift or transaction patterns
  • Rapid withdrawal activity
  • Behavior associated with fraudulent activity

Accounts flagged for suspicious activity may be temporarily restricted while the activity is reviewed.

7. Sanctions Screening

Wishgain may screen verified users against international sanctions and watchlists, including but not limited to:

  • OFAC Sanctions List
  • European Union Sanctions List
  • United Nations Sanctions List

Users associated with sanctioned individuals or entities may be restricted from receiving payouts.

8. Suspicious Activity

If suspicious activity is detected, Wishgain reserves the right to:

  • Temporarily suspend the account
  • Request additional verification documents
  • Restrict withdrawals
  • Permanently terminate the account where necessary

9. Data Retention

Identity verification records and transaction data may be securely stored for compliance purposes for a minimum period of 5 years, or longer if required by applicable laws or regulatory obligations.

10. Account Suspension

Wishgain reserves the right to suspend or terminate accounts that:

  • Provide false or misleading information
  • Fail to complete the required verification process
  • Engage in fraudulent, abusive, or illegal activities
  • Violate the platform's Terms of Service

11. Policy Updates

Wishgain may update this KYC Policy periodically to comply with legal, regulatory, or operational requirements.

12. Contact

For compliance or verification inquiries:

Wishgain Compliance Team
Email: [email protected]

© 2026 Wishgain LLC. All rights reserved.